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FREQUENTLY ASKED QUESTIONS

I am an adult and would like to learn paddle boarding or kayaking, I have never done it before, what should I book on to?

The beginners 6 week course starting on 29 October will help immensely. Once you feel more confident then you can progress onto a higher level. Both are usually held on the canal and can be booked on our “Book A Session” calendar.

 SUP beginners sessions are held on Saturdays 1-3pm, cost: £20 for 2 hours and we also run beginner kayak and beginner paddleboard 2 & 3 day courses.

DO I NEED TO MAKE A BOOKING OR CAN I JUST TURN UP?

You need to book in advance so we know to expect you – it’s helpful because if we need to change the session we know which paddlers to contact.

To make a booking on a weekly session, head to the booking calendar click on the date of the session eg Wednesday, Thursday or Saturday and then select the session you’d like to join eg kayak or SUP. This takes you to the payment page and an online form to fill in. You will receive a confirmation number and we will also receive confirmation of your booking and add you to the register.

 To make a booking on a course or sea/river trip, head to the seasonal trips and courses page, click on the session and make payment.

WHAT IF I CAN’T ATTEND MY SESSION?

We ask for 72 hours notice, otherwise it’s 100& cancellation fee - no refund,

WHAT WETSUIT SHOULD I WEAR FOR AUTUMN/WINTER?

Full length 3mm thickness should be enough, you can add a windproof cagoule over the top (our centre provides these during lessons) and you can add cheap windproof trousers to add another layer. The centre occasionally has some second hand wetsuits. Ken Canoes also has second hand wetsuits, or you can try places such as Sports Direct / Decathlon. In the Summer months supermarkets in Hythe usually stock wetsuits.

WHAT SAFETY MEASURES SHOULD I BE AWARE OF REGARDING COVID-19?

For the safety of other Centre users and our staff, please do not attend the Centre if you have any Covid 19 symptoms or if you have tested positive for Covid-19.

Wash your hands : Please wash your hands before and after your lesson or rental, use anti-bacterial spray before commencing and participating in the activities.

Paddlesport Equipment: Each craft and paddlesport equipment with be cleaned at the end of each session.